Privacy Notice

Any personal data you provide to us is controlled by NewlandRock - 3StepReset.com.

Property

Material is for training purposes only and is restricted to the use of designated training course only. The client must not reuse or repurpose any part of the training material (including but not limited to: presentations, handouts and workbooks) without prior consolation and permission from NewlandRock. Any use of NewlandRock materials must be agreed in advance.

Material must also not be published online where they can be accessed publicly.

Data

If you have any queries about how we gather, and use your personal data then you can get in touch with our Data Protection Officer by email at:

[email protected]

You have a number of rights over how NewlandRock - 3StepReset.com gathers and uses your personal data. These include:

• being informed about the collection and use of your personal data (for example, in this privacy notice);
• object to the processing of your personal data where NewlandRock - 3StepReset relies on legitimate interests as the legal basis for processing;
• withdraw your consent for us to use your data at any time, where you have previously opted into our data processing;
• ask us to amend any incorrect or incomplete data we hold about you;
• ask us to delete your personal data where it is no longer necessary for us to use it, where there is no lawful basis for keeping it or if you have withdrawn consent;
• ask us to restrict the personal data we use, where you have asked for it to be deleted or where you have objected to our use of it;
• ask us to provide you (or another party) with some of the personal data we hold about you in a commonly used and structured electronic form, so it can be easily transferred;
• request access to a copy of your data, alongside information on what personal data we use, who we share it with, why we use it, how long we keep it and whether it has been used for any automated decision making;
• make a complaint to us about how we have used your personal data.

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Please visit the Information Commissioner’s Office website to learn more about these rights.

If you would like to exercise any of these rights, please contact our Data Protection Officer by post or email at the address above. We will need to ask you to confirm your identity before we can deliver on a number of these rights.

If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner’s Office (the regulator for privacy / data protection legislation). The Information Commissioner’s Office (ICO) can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 111

We may collect personal information from visitors to this web site using an online form, participation at events, the use of resources, and from emails containing your details. This is subject to your granted permission.

During the course of operations we may transfer your personal data to a service provider based outside of the European Economic Area (EEA). By submitting your personal data, you agree that 3StepReset may transfer, store and process your information outside of the European Economic Area. We will require any service providers who process your personal data to keep it secure in accordance with the General Data Protection Regulations (GDPR) 2018.

This web site may contain links to other web sites. These are outside our control and are not covered by this Privacy Policy. If you access any other sites using the links provided by this site, the operators of these sites could collect information from you which will be used by them in accordance with their own privacy policy, which may differ from ours.

Cookies are small files which are stored on a user's computer. They are designed to hold a small amount of data specific to a particular software client and website and can be accessed either through the web server or the client computer. These cookies allow us to distinguish users – helping the site work properly - and to monitor the usage and health of the site. You can find out more about cookies at https://ico.org.uk/for-the-public/online/cookies/.

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We use two types of cookie:

• Session cookies: these are deleted once you finish browsing our website
• Persistent cookies: these are stored on your computer after you have finished browsing our website, and can be used to recall your preferences the next time you visit.

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Cookies used for website analytics and performance monitoring, and are a mixture of session and persistent cookies. They do not contain any personal information. For more information on these cookies see https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

If you continue to use our site, we presume that you are happy to receive any cookies. If not, most browsers will allow you to turn off cookies; to do this, check the “setting” or “help” menu in your browser. Please note, switching off cookies could affect site operation and you might not be able to access some parts of our site.

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If you delete cookies relating to this site we will not remember information about you, including cookie preferences, and you will be seen as a first-time visitor when you return.

We regularly review our Privacy Policy. If we make any amendments, we will post the updated policy on this page.

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This Privacy Policy was last updated on 20th July 2023. These changes are related to the GDPR regulations and how we handle your data and what we can and cannot do with it.

Ethical Coaching Standards

Responsibility to Clients

• Explain and ensure that, prior to or at the initial meeting, NewlandRock coaching Client(s) and Sponsor(s) understand the nature and potential value of coaching, the nature and limits of confidentiality, financial arrangements, and any other terms of the coaching agreement.
• Create an agreement/contract regarding the roles, responsibilities and rights of all parties involved with NewlandRock Client(s) and Sponsor(s) prior to the commencement of services.
• Maintain the strictest levels of confidentiality with all parties as agreed upon. I am aware of and agree to comply with all applicable laws that pertain to personal data and communications.
• Have a clear understanding about how information is exchanged among all parties involved during all coaching interactions.
• Have a clear understanding with both Clients and Sponsors or interested parties about the conditions under which information will not be kept confidential (e.g., illegal activity, if required by law, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others; etc.). Where I reasonably believe one of the above circumstances is applicable, I may need to inform appropriate authorities.
• When working as an Internal Coach, manage conflicts of interest or potential conflicts of interest with my coaching Clients and Sponsor(s) through coaching agreement(s) and ongoing dialogue. This should include addressing organisational roles, responsibilities, relationships, records, confidentiality and other reporting requirements.
• Maintain, store and dispose of any records, including electronic files and communications, created during my professional interactions in a manner that promotes confidentiality, security and privacy and complies with any applicable laws and agreements. Furthermore, I seek to make proper use of emerging and growing technological developments that are being used in coaching services (technology-assisted coaching services) and be aware how various ethical standards apply to them.
• Remain alert to indications that there might be a shift in the value received from the coaching relationship. If so, make a change in the relationship or encourage the Client(s)/Sponsor(s) to seek another coach, seek another professional or use a different resource.
• Respect all parties’ right to terminate the coaching relationship at any point for any reason during the coaching process subject to the provisions of the agreement.
• Am sensitive to the implications of having multiple contracts and relationships with the same Client(s) and Sponsor(s) at the same time in order to avoid conflict of interest situations.
• Am aware of and actively manage any power or status difference between the Client and me that may be caused by cultural, relational, psychological or contextual issues.
• Disclose to NewlandRock Clients the potential receipt of compensation, and other benefits I may receive for referring my Clients to third parties.
• Assure consistent quality of coaching regardless of the amount or form of agreed compensation in any relationship.